About FFC Assistance

For FFC renewals and candidate property practitioners who have already applied to the PPRA.

What ZAP HUB Provides

This service is specifically for candidate property practitioners who have already submitted their FFC application to the PPRA, as well as agents going through FFC renewal. If you have not yet applied, please complete your PPRA application first before registering here.

ZAP HUB understands that navigating the FFC process can be challenging, especially when the PPRA provides limited direct assistance. Our dedicated experts provide hands-on support — helping you identify missing or incorrect documents, ensuring your paperwork meets all PPRA standards, and guiding you step-by-step until your registration or renewal is successful.

Application Requirements

When applying for your FFC, you may be issued an application reference number by the PPRA — this number consists of exactly 7 digits, so enter it precisely when filling out the registration form to avoid any delays.

The PPRA also requires you to register with a personal email address (e.g., Gmail, Yahoo) — do not use a company or agency email.