ZAP HUB helps property practitioners and businesses navigate PPRA compliance, registration, PPRA assistance and trusted property-sector requirements across South Africa — with clear guidance, transparent pricing and expert support.
Have a question about a Fidelity Fund Certificate (FFC), a renewal, professional registration or an agency application? Send us an inquiry and our team will guide you through the next steps.
ZAP HUB is an administrative assistance service. We are not the PPRA. We are at the mercy of the PPRA and their system is often down. We can only give the best customer service we can. A new FFC typically takes 48 hours to 5 days, and can sometimes take longer. We will keep you updated every step of the way. Your patience is appreciated. Please contact our staff at any time.
ZAP HUB provides administrative assistance only. The PPRA determines eligibility, applicable requirements, fees, processing, and whether an FFC or Registration Certificate is issued. ZAP HUB cannot guarantee approval or processing times and is not the PPRA or endorsed by the PPRA. PPRA fees are separate from ZAP HUB assistance fees. Always check the current official PPRA Schedule of Fees before paying.
Start your PPRA Assistance application online as an individual or a firm / agency — choose your service, upload your documents and get assistance from our team.
SITA is collecting feedback from property practitioners, agencies and consumers on PPRA system and service issues, from FFC applications to complaints handling. Share your experience in a few short steps.
ZAP HUB simplifies PPRA compliance by providing trusted guidance, transparent pricing and end-to-end support. From understanding your obligations to PPRA assistance with FFCs, renewals and firm registrations, we help you move forward with confidence.
Easy-to-understand information on regulations, requirements and your options.
No hidden costs. Clear, upfront pricing for all compliance services.
Step-by-step PPRA assistance — from new FFCs and renewals to firm registrations and disputes.
Stay compliant, build trust and grow your business with peace of mind.
Explore our PPRA compliance resources, view pricing, or start a PPRA Assistance application — all in one place.
